Reference

What We Hold and Why

Your abbabet account carries a name, a mobile number, a nominated wallet and a payment record, and this page walks through every part of it.

Account data in plain wordsCookie choices on your phoneWallet records and referencesCorrection and removal requestsBuilt for Bangladesh users
abbabet What We Hold and Why
DATA HELP DESK

Reaching Us About Your Data

If something in your file looks wrong, tell us before it turns into a payment problem. Privacy requests come through the same channels you already use for account help, in-account chat and email, so there is no separate form to hunt for. Quote your registered mobile number and the wallet you paid from, bKash, Nagad or Rocket, and the agent can pull the right record straight away. We answer in plain English and confirm back once a change is made, or explain why it cannot be.

Team online

In-Account Chat

Log in, open Help and start a chat. Quote your registered mobile number so the agent can pull your file without asking you to repeat everything twice.

Email Requests

Send a written request from the email tied to your account. Say what you want changed, corrected or deleted, and attach a screenshot of the bKash, Nagad or Rocket receipt if a payment is the reason.

Wallet Records

If a deposit shows on your wallet but not on your account, send us the transaction ID. We check it against our payment logs and reply once the record is matched or corrected.

DATA PRACTICE

How We Handle Your Data

Data handling here is deliberately narrow: we collect what the account, the payment check and the sign-in need, and nothing else. Cookies keep a signed-in session alive between taps, so a mid-range handset on patchy mobile data does not ask you to log in every few minutes. Your password and OTP stay with you. We never request either over chat, call or SMS. Payment references are held while the account is open, because a wallet dispute can surface months later. If a request cannot be met, we say why instead of leaving it hanging.

Details You Give Us

Your name, mobile number, birth date and the wallet you nominate for payouts. We also log sign-in device, IP and session times so we can spot an account being opened from somewhere unusual.

Cookies and Devices

Cookies keep your session alive between taps and remember that you are signed in on this phone. You can clear them in your browser at any time; doing so simply means you sign in again.

Account Security

Your password and your OTP both stay on your side. We never ask for either in a chat, a call or an SMS, and anyone who does is not us.

Retention and Removal

Payment records stay while your account is open, because a disputed wallet transfer can surface months later. Ask us to remove anything we are not required to hold and we will say what can go.

Privacy Questions You Send Us

These are the questions that land in our support inbox most often, answered the way we would answer them in chat. Answers stay short so you can scan them on a phone. If yours is not here, send it, a real person reads it and the reply goes back to your registered email. Nothing on this page overrides the law where you live; it is simply how we work in practice.

Your registration details, the wallet numbers you deposit from, a record of payments and game sessions, and the device you usually sign in from. Nothing beyond what the account and the payment checks need.

Send the request from the email tied to your account and include your mobile number. We gather what the file holds and send it back in plain English, payment records from bKash, Nagad or Rocket included.

No. The PIN is typed inside the wallet app, never on our pages. We receive a reference when the transfer lands, and that reference is all we can check if you query the payment later.

Yes. Each wager, on cricket markets, a slot or a live table, is logged against your account so balances and payouts can be checked. That record sits in your file.

Ask through in-account chat or email. We correct a wrong name or number once the proof matches, and where local law allows deletion we confirm back to you after it is done.

Whichever applies where you are, plus the terms you accepted when you joined. Access depends on local law and eligible regions, so a request can be limited by the jurisdiction you sign in from.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.